Customer Service Officer (front Desk)
George Town, Malaysia
Job Description
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Job description
- Ability to perform guest check-in and check-out.
- Handle room reservations
- Ability to fulfill guest requests
- Able to provide exceptional customer service at all times.
- Ability to plan and priorities work to exceed expectations.
- Front Desk telephone answering
- Handling cashiering tasks
- In charge of guest relations matters
- Perform night audit work
- Candidate must possess at least SPM/Diploma in any field.
- NOT NECESSARY to have experience but will be an advantage if with Hotel working experience
- Fresh Graduates are also encouraged to apply
- A passion for delivering exceptional levels of Guest Service
- Applicants must be willing to work on shifts, weekends, and public holidays
- Working Hours: 8 hours Shift work
- Free parking
- Meal allowance
- Opportunities for promotion
- Professional development
- Afternoon shift
- Day shift
- Night shift
- Overtime pay
- customer service: 1 year (Preferred)
- English (Preferred)
- Day Shift (Preferred)
- Night Shift (Preferred)
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Job Detail
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Job IdJD912081
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationGeorge Town, Malaysia
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EducationNot mentioned