Customer Service Officer
Johor Bahru, Johor, Malaysia
Job Description
?? Customer Service Officer ??, ?? up to MYR 3,500, MITT Hijrah Travel & Tours Johor ????? - Ricebowl
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Customer Service Officer
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MYR3,000 - MYR3,500 Per Month
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Posted 38 minutes ago o Closing 4 Jan 2026
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- Mitt Hijrah Travel & Tours No.20-1, Jalan Padi Emas 1/5, Uda Business Centre, Johor Bahru Johor Malaysia 81200
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- Minimum Degree in Tourism, Hospitality, or related field.
- At least 1-2 years of customer service experience (travel industry preferred).
- Good communication and interpersonal skills.
- Proficient in Microsoft Office and reservation/ticketing systems.
- Able to work on weekends, public holidays, and shifts if required
- Handle customer enquiries, bookings, and reservations via phone, email, or in person.
- Provide accurate travel information, itineraries, and quotations.
- Assist customers with changes, cancellations, or travel issues.
- Ensure high levels of customer satisfaction through professional service.
- Support sales and operations teams in coordinating travel arrangements.
- Competitive salary package with performance incentives.
- Medical, insurance, and annual leave benefits.
- Staff travel discounts and familiarization trip opportunities.
- Career growth and training within the travel industry
Business Development Customer Service Communication Skills Travel Planning Sales
Skills Required
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Job Detail
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Job IdJD1312243
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationJohor Bahru, Johor, Malaysia
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EducationNot mentioned