Job Description

Cloud Sense Hiring! Full Time Customer Service Officer (korean Speaking) in WP Kuala Lumpur, Earn up to MYR 9,000 - Ricebowl
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Customer Service Officer (korean Speaking)
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MYR6,000 - MYR9,000 Per Month
KL City,
Fresh Graduates
Fast Response
Fewer than 10 applicants. Your chances are good!
Posted a day ago o Closing 24 Jan 2026
Fewer than 10 applicants. Your chances are good!
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Working Location Near Station

• Wisma Chuang, 34, Jalan Sultan Ismail, Bukit Bintang, Kuala Lumpur, 50250, Malaysia Kuala Lumpur WP Kuala Lumpur Malaysia 50250

Requirements
Minimum Certificate / Vocational/ Diploma
1 years of customer service experience
Fresh graduate is welcome to apply
Able speak in English, Mandarin and Korean.
Prefer mandarin speaker as need to communicate with customer and colleagues from Taiwan
Excellent communication and interpersonal skills, with the ability to empathise and build rapport with customers
Strong problem-solving and critical-thinking skills to efficiently address customer inquiries and concerns
Ability to work in a fast-paced, high-volume environment and manage multiple tasks simultaneously
Commitment to providing exceptional customer service and a genuine desire to help others
Able to work in shift including weekend and public holiday
Knowledge on Fintech Industry but not require
Language requirement need TOPIK 4 - 6
Responsibilities
Handle inbound customer inquiries and requests via email, and chat, providing timely and efficient solutions
Troubleshoot customer issues and provide comprehensive assistance to resolve problems
Identify and escalate complex or unresolved cases to the appropriate teams
Provide feedback and suggestions for improving customer service processes and procedures
Maintain a positive, professional, and courteous attitude when interacting with customers
Benefits

• EPF/SOCSO
• Medical Insurance
• Attractive salary and performance-based bonuses
• Opportunities for career development and growth
• Allowance will be provided

Skills
Communication Skills Patience Korean Language Proficiency Customer Service
How to go to Cloud Sense Sdn Bhd by MRT, LRT or other public transport?
Kuala Lumpur
Nearby Public Transportation
All LRT MRT Monorail
MRL - RAJA CHULAN
0.2 km
MRT - BUKIT BINTANG
0.3 km
MRL - BUKIT BINTANG
0.3 km
MRL - IMBI
0.7 km
MRT - CONLAY
0.8 km
MRL - BUKIT NANAS
1.1 km
MRL - HANG TUAH
1.1 km
LRT - HANG TUAH
1.1 km
LRT - KLCC
1.1 km
LRT - PLAZA RAKYAT
1.2 km
MRT - PERSIARAN KLCC
1.2 km
MRT - TUN RAZAK EXCHANGE
1.2 km
MRT - MERDEKA
1.3 km
LRT - DANG WANGI
1.4 km
LRT - KAMPUNG BARU
1.5 km
LRT - AMPANG PARK
1.5 km
LRT - PUDU
1.6 km
Important Information
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Skills Required