Job Description

Pay:

3,500.00 (MYR) - 4,000.00 (MYR) per month

Job description:

Our client, established in 1977, has grown from serving local and Oil & Gas industries to becoming a diversified service provider across Malaysia, covering engineering, construction, logistics, and more. They continue expanding to meet future demands.

Position:

Customer Service Officer (Import & Export)

Location:

Setia Alam, Shah Alam

Key Responsibilities:

Manage customer inquiries on shipments, bookings, and documents. Provide shipment updates and resolve service issues. Coordinate with internal teams for smooth deliveries. Prepare quotations, invoices, and shipping instructions. Maintain strong client relationships. Assist with data entry and job creation in internal systems.

Requirements:

Minimum SPM or related certificate. 1-2 years' logistics experience. Proficient in English, Mandarin, and BM. Strong problem-solving, communication, and multitasking skills. Computer literate (MS Office, Email, CRM). Independent and able to meet deadlines.

Remuneration:

Basic salary: RM3500 to RM4000 Allowance: RM200-300 (negotiable) EPF, SOCSO, EIS Performance-based bonus

Working Hours:

Mon-Fri: 8.30am-6pm Alternate Saturdays: 8.30am-12.30pm
Job Types: Full-time, Permanent

Pay: RM3,500.00 - RM4,000.00 per month

Benefits:

Opportunities for promotion Professional development
Application Question(s):

Do you have your own transport?
Experience:

logistics import and export customer services: 1 year (Required)
Language:

Mandarin (Required)
Work Location: In person