Customer Service Officer (mandarin Speaking)

Iskandar Puteri, Johor, Malaysia

Job Description

Antasis Sdn. Bhd. Hiring! Full Time Customer Service Officer (Mandarin Speaking) in Johor, Earn up to MYR 4,300 - Ricebowl
e.target.src = 'https://files.ajobthing.com/assets/premium-job/premium-default-banner.png'" class="object-contain aspect-companyBanner w-full" data-v-022ac819>
Customer Service Officer (Mandarin Speaking)
Report
Follow
MYR2,700 - MYR4,300 Per Month
,
Fresh Graduates
Be an early applicant!
Posted an hour ago o Closing 2 Nov 2025
Be an early applicant!
Save
Apply
Requirements

  • High school Diploma or equivalent certificate.
  • Previous experience in customer service or call center environment is preferred.
  • Fresh graduate is welcome to apply.
  • Strong verbal and written communication skills in English and Mandarin.
  • Ability to work in a fast-paced environment and handle high call volumes.
  • Good problem-solving and conflict-resolution skills.
  • Familiarity with customer service software and tools (e.g., CRM systems).
  • Strong attention to detail and ability to multitask.
Responsibilities
  • Respond to customer inquiries via phone and email in a timely and professional manner.
  • Provide accurate product and service information to customers.
  • Resolve customer issues, complaints, and concerns efficiently.
  • Maintain detailed and updated records of customer interactions.
  • Follow communication guidelines and standard operating procedures.
  • Work closely with other departments to address customer needs.
  • Meet personal and team targets for service quality and efficiency.
Benefits
  • Competitive Salary with performance-based incentives.
  • Health and Wellness Benefits, including medical.
  • Birthday Leave
  • Retirement Savings Plan with employer matching (e.g., EPF, SOCSO).
  • Paid Time Off (PTO), including annual leave, sick leave, and public holidays.
  • Career Development Opportunities, including training, workshops, and certifications.
  • Team-Building Activities and company-sponsored social events.
  • On-site Facilities, such as a break room, pantry, and recreational areas.
  • Recognition Programs for top performers and employee achievements.
  • 5 Working days : Monday to Friday (8AM - 5PM), Alternate Saturdays (8AM -12PM)
Additional Benefits
  • Training Provided
  • 5 Working Days
  • Allowance Provided
Skills
Customer Service Communication Skills (Mandarin & English) Problem Solving Active Listening Empathy Time Management
Important Information
Never provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report this Job ad.

Skills Required

Beware of fraud agents! do not pay money to get a job

MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Related Jobs

Job Detail

  • Job Id
    JD1197778
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    RM 4,300 per month
  • Employment Status
    Permanent
  • Job Location
    Iskandar Puteri, Johor, Malaysia
  • Education
    Not mentioned