Job Description

Description
Job Responsibilities:
-Provide 24/7 one-stop customer service via phone.
-Deliver high-quality, professional, and personalized service.
-Give prompt and accurate answers or solutions to customers.
-Handle and resolve complaints efficiently
-Follow up with customers as needed (per call centre guidelines).
-Educate customers about bank products and services.
-Accurately record customer data in systems.
-Maintain honesty, integrity, and confidentiality at all times.
-Gather customer feedback to improve service quality.
Industry
Others
Specialization
Customer Service
Location
Kuala Lumpur
Employment Type
Permanent
Salary
MYR 3, 001- MYR 4, 500 / mth
To apply online please click the 'Apply' button below. For email a detailed resume in Word format to Celine Chong.
For further discussion about this role, please find contact details of Celine Chong as below:
Email: general2@recruitexpress.com.my
Tel:
*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Skills Required