Job Description

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Customer Service
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MYR2,300 - MYR2,800 Per Month
Belanja,
Fresh Graduates
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Posted 2 hours ago o Closing 20 Mar 2026
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Working Location

• Belanja Perak Malaysia 31550

Requirements
At least Secondary School (SPM) or equivalent.
Fresh graduates / Entry level applicants are encouraged to apply.
Mandarin speaker prefer.
Able to communicate in Mandarin and Cantonese. Speaking any other additional language is an advantage.
Must be a team player, pleasant personality and a people person.
Independent and problem solver.
Proficient in MS Office.
Good interpersonal and communication skills.
Able to work on shift, weekend and public holidays.
Experience in customer relation / tele-marketing / front desk / other related field.
Responsibilities
Establish rapport and long-term relationships with customers while providing excellent customer service.
Accept customer inquiries about products and services.
Keep records of customer interactions or transactions, record detailed information of inquiries, complaints or comments, and be able to analyse different situations of customers and solve problems in a targeted manner.
Check to ensure that appropriate solutions have been made to solve the customer's problem.
Work well with sales and operations team.
Manage multiple customer contact channels to ensure customer satisfaction.
Provide general operation and sales support.
Have team spirit and help each other with the team to complete the work together.
Benefits

• Salary Range: RM 2,300.00 - RM 2,800.00
• EPS, SOCSO, EIS
• Increment
• Yearly bonus depends on performance
• Annual and medical leave shall be in accordance with the prevailing labour law

Skills
Communication Skills Problem-Solving Skills Time Management Empathy Adaptability Microsoft Office
Important Information
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Skills Required