Customer Service

Petaling Jaya, Selangor, Malaysia

Job Description


Mohon

Kelayakan

  • Preferebly a degree/diploma in "Medical Assistant or Staff Nurse"; to validate your knowledge in anatomy, physiology, pathophysiology, medicine administration, reading medical test reports,
  • Good & effective communicator.
  • Natural ability to influence and sell without using any hard-selling tactics.
  • Able to speak English very well and fluently, with a clear accent.
  • Able to speak Bahasa Malaysia very well and fluently, with a clear accent.
  • Able to speak Mandarin very well and fluently, with a clear accent.
  • Basic computer skills; RM system skill is added advantage.
Tanggungjawab
  • Provide medical consultation to prospective patients (by phone and face-to-face) - gather their symptoms, medical test reports, and then give them a prognosis about their disease condition and our treatment program and how IT can help them recover from their diseases. (Training shall be provided).
  • Influence prospective patients to book the first consultation appointment.
  • Follow up with prospective patients not yet booked their first consultation appointment, and influence them book their first consultation appointment.
  • Follow up with current patients about appointment reminders, etc.
  • Follow up with past patients, and influence to return to the centre for yealy checkups, new product launches, health education seminars, etc.
  • Handle miscellaneous inquiries from suppliers, etc.
  • Support fellow team-members in miscellaneous administrative tasks as and when needed.
Manfaat
  • Performance bonus
  • Incentive
  • Yearly bonus
  • Medical Benefits
Soal Jawab Jawatan

Tanya soalan dan majikan akan menjawab tentang jawatan ini

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Job Detail

  • Job Id
    JD982313
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Petaling Jaya, Selangor, Malaysia
  • Education
    Not mentioned