Customer Service Professional (inbound)
Pulau Pinang, Malaysia
Job Description
Intake : 5th July 2024Location : Butterworth, PenangJOB SCOPE
- Handling inbound calls from customers or clients, addressing their inquiries, concerns, or requests promptly and professionally.
- Providing accurate information about products, services, or company policies to assist callers effectively.
- Resolving issues and complaints efficiently, ensuring high levels of customer satisfaction and retention.
Monday - Friday, 6.30am - 12am
Sat, Sun & PH, 6.30am - 12amTraining: 2 months (Online/Physical)
Monday - Friday, 8.30am - 5.30pmSalary
RM1,500 - RM1,800 + language allowance (for Mandarin speaker only)
Shift allowance: RM60/month (as supporting shift)
Medical Reimbursement: RM30/monthRequirements
- SPM (must passed BM & BI)
- 19 y/o - 35 y/o only
- Good communication skill (BM & BI).
- Must be willing to work shift rotation.
- Must possess Laptop/Desktop & Good Internet connection for online training (wfh).
- Call Centre experience will added be advantage.Reference Number:Contact Details:Siti_Roslan@persolkelly.comProfession:Contact Centre
OthersCompany:PERSOLKELLY MalaysiaDate Posted:2/07/2024 2:34:00 PM
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Job Detail
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Job IdJD1042727
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:1500 - 1800 per month
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Employment StatusPermanent
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Job LocationPulau Pinang, Malaysia
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EducationNot mentioned