Customer Service Representative English Livechat

Cyberjaya, Selangor, Malaysia
Tasa MX Sdn Bhd
4 Current Jobs Openings
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Job Description


  • Ability to multitask, flexible to work on rotational shifts, prioritize and manage time effectively.
  • Working Arrangement : Work From Home
  • Must be able to attend 2 weeks training & assessment in the Cyberjaya office
Responsibilities
  • Resolve customer complaints or feedbacks via email & chat support.
  • Identify and assess customers\' needs to achieve satisfaction.
  • Build sustainable relationships of trust through open and interactive communication.
  • Provide accurate, valid, and complete information by using the right methods/tools.
  • Handle queries, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.
Benefits
  • EPF/SOCSO
  • Annual Leave
  • Medical Leave
  • Laptop & Accessories provided
  • Training Provided
Additional Benefits
  • Training Provided
  • Allowance Provided
SkillsCustomer service Resolving Conflict Problem Solving livechatImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.

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Job Detail

  • Job Id
    JD1072053
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Cyberjaya, Selangor, Malaysia
  • Education
    Not mentioned
 
 
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