Customer Service Representative (ioi City Mall Putrajaya)

Putrajaya, Malaysia

Job Description

  • Minimum 1-2 years of experience in customer service/ sales/ telemarketing/ telesales.
  • FRESH Graduates are encouraged to apply.
  • EXCELLENT communication and written skills in English and Bahasa Malaysia.
  • Able to start work on the 21st Nov 2022.
Responsibilities
  • Handle and respond to customer requests, exceptions, and inquiries about package pick-up and deliveries
  • Resolve customers' complaints as and when needed over the phone and/ or by email.
Benefits

Role: Customer Experience Specialist (AUS/ NZ Market)

Location: IOI City Mall Putrajaya

Type: 6 - 12 months - Leading to permanent based on your performance

Working Days: 8 hours work + 1-hour break
  • Monday till Friday: 8-9 hours of work
  • The earliest shift starts at 4.00 AM and finishes at 1.00 PM.
  • The latest shift starts at 11.00 AM and finishes at 8.00 PM
  • Saturdays: 4 hours of work
  • The earliest shift starts at 4.00 AM.
  • The latest shift finishes at 8.00 PM.
  • Must be able to do Overtime as and when is required
  • Salary: RM2,700 (Non-Negotiable)
  • Travel Allowance: RM20 per day for shifts starting before 6.30 AM
Additional Benefits
  • Training Provided
  • Allowance Provided

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Job Detail

  • Job Id
    JD869532
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    2700 per month
  • Employment Status
    Permanent
  • Job Location
    Putrajaya, Malaysia
  • Education
    Not mentioned