Customer Service Representative (japanese Native) Banking Industry
Bayan Lepas, Pulau Pinang, Malaysia
Job Description
Mohon
Kelayakan
- Need the working experience in BPO, Payroll & finance & CS experience preferred,
- Welcome for Bachelor Degree with CS experiences 2 - 5 yrs.
- Must be Japanese.
- Can speak fluent in English & Japanese.
- Can willing to relocate work in Penang Area.
- Customer Support:Respond to customer inquiries via phone, email, chat, or other communication channels in both Japanese and English.
- Issue Resolution: Investigate and resolve problems related to products, services, and billing, ensuring a high level of customer satisfaction.
- Bilingual Communication:Translate and interpret customer communications from Japanese to English and vice versa, ensuring accuracy and clarity.
- Language allowance RM1XXX
- Housing RM6XX (EP ONLY)
- 5 Working days, 9am-6pm (Mon-Sun)
- Sick leave & Annual leave
- Provided training
- Annual Leave
- Medical and Hospitalisation Leave
- EPF / SOCSO / PCB
- Training Provided
- 5 Working Days
- Allowance Provided
Customer Service Japanese Language Proficiency (Native) Communication Skills Problem Solving Interpersonal Skills Active Listening Conflict Resolution
Peringatan Penting
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Job Detail
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Job IdJD1165003
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationBayan Lepas, Pulau Pinang, Malaysia
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EducationNot mentioned