Job Description

Description

• Review orders placed by customers to confirm accuracy and availability, and notify customer and sales rep of any issues, before processing the order
• Place and monitor orders (e.g, returns, billing adjustments, recalls, assignments) for external and internal customers
• Support physical consignment checks (resolve discrepancies in cooperation with the sales team)
• Processing the orders of consignment stock
• Resolve all basic customer service activities including investigating and performing root cause analysis under limited supervision.
• Process customer returns and monitor to ensure the product is received
• Correspond with Supply Chain Planning on inventory availability and notify Customer and Sales Representatives
• Coordinate with warehouse personnel regarding changes to shipping time and inventory cycle counts
• Complete all documents for customer credits for audit key controls

Requirements :

• Degree in Business Administration / Business Studies or relevant field
• At least 2 years relevant working experience , preferably in Healthcare industry
• Experience with an ERP software (e.g. JDE or SAP)
• Proficiency in Microsoft Office Suite including Word, Excel, PowerPoint; ERP systems (e.g JDE), with ability to navigate vendor portals
• Excellent written and verbal communication skills and interpersonal relationship skills
• Strict attention to detail

Industry

Healthcare

Specialization

Customer Service

Location

Kuala Lumpur

Employment Type

Contract / Temp

Salary

MYR 3, 001- MYR 4, 500 / mth

To apply online please click the \'Apply\' button below. For email a detailed resume in Word format to Amanda Loo.

For further discussion about this role, please find contact details of Amanda Loo as below:
Email: amanda.loo@recruitexpress.com.my
Tel: 0327138830
*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Recruit Express