Customer Service Representative

Kuala Lumpur, Malaysia

Job Description

Mohon
Lokasi Kerja Berhampiran Stesen

  • Jalan Burhanuddin Helmi Kuala Lumpur WP Kuala Lumpur Malaysia 60000
Penerangan Kerja
Kelayakan
Minimum qualification of SPM & above.
Good communication in English, BM or Mandarin.
Strong problem-solving skills and attention to detail.
Customer-focused with a positive attitude and team spirit.
Fresh graduates & entry-level candidates are encouraged to apply.
Prior customer service experience and familiarity with electronic product are a plus.
Tanggungjawab
Communicate with customers through calls, emails, and chat
Help customers understand how to use electronic products
Guide customers step-by-step to solve simple issues (e.g., not turning on, connection problems, basic setup)
Provide product information or explain how certain features work
Follow company communication guidelines and service standards
Manfaat
  • Competitive pay package and exclusive benefits.
  • Breathe easy and feel inspired in our world-class, healthy workspace.
  • Accelerate your expertise with guidance from senior mentors.
  • Your health and future are covered: premium insurance and full security benefits.
  • We provide dental and optical benefits because your well-being matters.
  • A culture of celebration: regular team events and employee recognition.
  • Grow with us: personalized learning plans to fast-track your career.
  • Effortlessly connected: our office is a short walk from Bandar Utama MRT Station.
  • Build your career at the forefront: join Korea's #1 BPO leader.
  • Annual Leave
  • EPF
  • SOCSO
  • EIS
  • Performance Bonus
  • Training Provided
  • Medical and Hospitalisation Leave
  • Medical Insurance
  • Allowance Provided
  • Overtime Pay
Kemahiran
Customer Support Communication Skills Conflict Resolution Time Management Problem Solving Empathy Active Listening
Cara nak pergi ke UBASE Asia Sdn Bhd guna pengangkutan awam?
Kuala Lumpur
Pengangkutan Awam Berdekatan
MRT
BANDAR UTAMA
0.8 km
MUTIARA DAMANSARA
1.5 km
Peringatan Penting
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Skills Required

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Job Detail

  • Job Id
    JD1369513
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kuala Lumpur, Malaysia
  • Education
    Not mentioned