Customer Service Representative

Kuching, Sarawak, Malaysia

Job Description


  • High school diploma or equivalent; some positions may require a college degree.
  • Strong verbal and written communication skills for effective customer interaction.
  • Ability to empathize with customers and address their concerns with patience.
  • Strong problem-solving skills to resolve customer issues efficiently.
  • Basic computer skills and familiarity with customer service software.
Responsibilities
  • Handle customer inquiries via phone.
  • Independently and quickly address customer issues.
  • Maintain a positive attitude and tone while communicating with customers.
  • Must be responsible and self-disciplined.
Benefits
  • Gain experience in customer-facing roles, honing communication skills.
  • Develop strong problem-solving abilities through addressing diverse customer issues.
  • Collaborate with cross-functional teams for comprehensive customer support.
  • Gain insight into various industries and businesses through customer interactions.
  • Opportunities for career advancement within the customer service field.
  • Enhance communication, multitasking, and conflict resolution skills.
  • Enjoy job stability and regular working hours in many customer service roles.
  • Contribute to building positive relationships between the company and its clients.
  • Experience job satisfaction from helping customers and making a positive impact.
  • Develop adaptability by handling diverse customer inquiries and scenarios.

Ricebowl

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Job Detail

  • Job Id
    JD1009192
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kuching, Sarawak, Malaysia
  • Education
    Not mentioned