Customer Service Representative (mandarin Speaker) E Commerce (penang)

Bayan Lepas, Pulau Pinang, Malaysia

Job Description


Check to ensure that appropriate changes were made to resolve customers\' problems.

  • Ensuring Customer Service satisfaction with clients
  • Following process and procedure of the Company.
  • Provide timely support to customers through available communication channels (inbound, outbound calls and email)
  • Probe & identify financial needs on service calls and pitch relevant solutions in line with client charter.
  • Pro-active support to customers to prevent damage to brand loyalty
Benefits
  • Sign on bonus RM1000 (For specific time only)
  • EPF, SOCSO
  • Training Provided
  • Allowance Provided
  • 5 working days
Additional Benefits
  • 5 Working Days
  • Training Provided
  • Allowance Provided
SkillsFluency in Mandarin Customer Service Communication Skills English LanguageImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.

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Job Detail

  • Job Id
    JD1063205
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Bayan Lepas, Pulau Pinang, Malaysia
  • Education
    Not mentioned