Customer Service Representative (mandarin Speaking)
George Town, Pulau Pinang, Malaysia
Job Description
MohonKelayakan
- Fluent in both English, and Mandarin (reading, writing and speaking)
- Fresh graduates are welcome with Degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related field
- 6 months to 1 year of minimum experience in Customer Service in Banking Industry preferred.
- Willing to work rotational shift
- Open to relocating to Penang.
- Deliver prompt customer support via various channels (calls, email, live chat) with professionalism and efficiency.
- Execute client instructions, resolve issues, and cross-sell bank products.
- Gather feedback, meet productivity standards, and continuously improve service quality.
- Stay updated on products and skills through training. Identify and address financial needs, safeguard customer information, and maintain brand loyalty.
- Collaborate with team members to enhance customer support and adhere to company policies and performance indicators
- Join an International Company with a dynamic, youthful workplace
- Ongoing training and development opportunities.
- EPF
- SOCSO
Maukerja
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Job Detail
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Job IdJD1037210
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationGeorge Town, Pulau Pinang, Malaysia
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EducationNot mentioned