Job Description

Manpower Staffing Services (Malaysia) Sdn. Bhd. Hiring! Full Time Customer Service Representative - Mandarin/Cantonese Speaker in Kuala Lumpur, Earn up to MYR 4,500 - Ricebowl
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Customer Service Representative - Mandarin/Cantonese Speaker
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MYR4,000 - MYR4,500 Per Month
KL City,
Fresh Graduates
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Posted 2 hours ago o Closing 12 Jan 2026
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Requirements

• Fresh graduates are welcomed.
• Minimum SPM level.
• Seeking for a permanent employment.
• Fluent in English & Mandarin & Cantonese.
• Strong customer service orientation and problem-solving abilities.
• Ability to handle multiple conversations simultaneously & fast-paced environment.
• Typing speed and accuracy.
• Positive and professional demeanor

Responsibilities

• Inbound/Outbound Calls 65+ year or older members.
• Calls range from what procedures are covered, co-pay amounts, doctors who are in-network vs. out-of-network, plan benefits, etc.
• We deal heavily with Members who have fatal diseases, chronic conditions and/or who spouse/parent just died.
• We do "pitch" healthcare events - colonoscopies, mammograms, and even flu shots. So cannot be squeamish with healthcare details.

Benefits

• Competitive salary
• EPF & SOCSO
• Medical Benefits
• Permanent role with career growth opportunities
• Fixed shift (2pm - 12am, no rotation)
• Meaningful role supporting elderly members

Skills
Customer Service Communication Skills Mandarin Language Proficiency Cantonese Language Proficiency Problem Solving Active Listening Conflict Resolution Time Management Multi-tasking Empathy
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