Job Description

CAB Feed Hiring! Full Time Customer Service Representative in Melaka, Sabah, Earn up to MYR 3,500 + commission - Ricebowl
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Customer Service Representative
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MYR2,000 - MYR3,500 Per Month
Commission: MYR1,000 - MYR2,000
, and +1 other locations
Fresh Graduates
Fewer than 10 applicants. Your chances are good!
Posted 4 hours ago o Closing 2 Mar 2026
Fewer than 10 applicants. Your chances are good!
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Working Location

• Jalan Usaha 5 Ayer Keroh Melaka Malaysia 75450
• Jalan Tun Razak Kota Kinabalu Sabah Malaysia 88000

Requirements
Diploma or Degree in Business, Administration, or related field
Minimum 3-5 years of customer service experience, preferably in manufacturing or FMCG
Strong communication and problem-solving skills
Proficient in MS Office / ERP systems
Able to work under pressure and manage multiple tasks
Responsibilities
Handle key customer accounts and resolve complex customer issues
Coordinate closely with sales, logistics, and production teams on orders and deliveries
Monitor order processing, invoicing, and customer documentation
Provide guidance and support to junior CS team members
Prepare reports on customer service performance and complaints
Benefits

• Insurance Coverage: The company provides hospitalization and general personal accident insurance coverage.
• Annual Performance Bonus/Incentives: Employees are eligible for annual performance bonuses and incentives.
• Allowances: Various allowances may be offered, such as food allowance, parking allowance, and communication allowances.
• Career Development: Opportunities for career development and advancement within the organization are highlighted as a benefit.
• Work Environment: The workplace culture is often described positively, with a focus on teamwork and a harmonious environment.
• Paid Leave: The company offers paid vacation and sick leave, which are standard benefits.
• Other Potential Benefits: Depending on the specific role and location, other benefits might include a 13th-month bonus, overtime pay, and free parking.
• Annual Leave
• Medical and Hospitalisation Leave
• EPF
• SOCSO

Skills
Customer Service Communication Skills Problem Solving Complaint Resolution Active Listening
Important Information
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Skills Required