Customer Service Sales Executive (bm Speaker)
Subang Jaya, M10, MY, Malaysia
Job Description
Key Responsibilities:
Provide customer support through various channels, including online chat, emails, instant messaging, and phone calls. Act as a point of contact to provide consultative support on advertisers' and agencies' accounts. Troubleshoot and resolve complex cases, ensuring high levels of customer satisfaction. Ensure clients receive the highest level of sales and operational customer service. Promote advertising opportunities on social media's products based on process and procedure.
Requirements:
Min 1-2 years of experience in the customer service industry with exposure to cross-selling, inside sales, retention, or marketing. Strong understanding of social media platforms and features. Past experiences with social media organizations are a plus. Familiar with Microsoft and Google tools and applications. Language proficiency in English and Bahasa Malaysia. Minimum certification of a college degree in any discipline. Any additional certifications or achievements are a plus.
Job Type: Contract
Contract length: 12 months
Pay: RM2,500.00 - RM3,500.00 per month
Benefits:
Health insurance Opportunities for promotion Professional development
Application Question(s):
How long is your availability / notice period? What is your current salary and expected salary range?
Education:
Bachelor's (Preferred)
Experience:
Customer service: 1 year (Preferred)
Work Location: In person
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Job Detail
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Job IdJD1250758
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSubang Jaya, M10, MY, Malaysia
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EducationNot mentioned