Job Description

Part Inquiry & Purchase Management

Service Request Scheduling

Walk-In Customer Support

Service Department Operations

Administration & Documentation

Customer Service & Complaint Resolution

Respond to customer inquiries about parts, and manage the ordering and purchasing process as needed.Manage and coordinate service appointments, ensuring that appointments are scheduled in a timely manner and that service staff are prepared.Assist walk-in customers by addressing their inquiries, scheduling services, and offering support in resolving service-related issues.Assist in managing the daily operations of the service department, including overseeing the smooth execution of administrative tasks, ensuring proper resource allocation, and maintaining efficient workflows.Ensure all service records, complaints, and related documentation are accurately maintained and filed, contributing to the smooth functioning of the department.

Address

: No.42, Jalan Eco Ardence C U12/36C, Eco Ardence Seksyen Eco Ardence Seksyen U12, 42, Jalan Eco Ardence C U12/36C, 40170 Shah Alam, Selangor

Candidates with strong communication skills in English and Mandarin will be prioritized to meet the needs of our business operations.

Perks & Benefits:

What We provide to you??

Medical claims

EPF & SOCSO & EIS

Working with a fast-growing company

Career Development Opportunity

Insurance

Free parking

Training and Certification

Fans Club ( Charity , Outdoor activity, Sport etc)

Education support

5 Working days

Job Types: Full-time, Permanent, Fresh graduate

Pay: RM2,500.00 - RM3,500.00 per month

Benefits:

Free parking Health insurance Maternity leave Opportunities for promotion Professional development
Application Question(s):

Notice period Expected Salary
Language:

Mandarin (Preferred) English (Preferred)
Work Location: In person