JOB VACANCYPOSITION - CUSTOMER SERVICE (SHIPPING)LOCATION - BOTANIC KLANGSALARY - RM 3000-3600Job Scopes:Handle inbound customer inquiries and requests via phone, email, and other communication channels in a professional and timely mannerAssist customers with the coordination and tracking of shipments, providing regular updates on the status of their deliveriesRespond to customer complaints and concerns, working to resolve issues efficiently and to the customer's satisfactionCollaborate with the logistics team to ensure smooth delivery of shipments and provide customers with accurate informationMaintain detailed records of customer interactions and shipment detailsIdentify opportunities to enhance customer experience and suggest improvements to processes and proceduresProvide support for other administrative tasks as requiredEmail resume to SHUEAGENSI@GMAIL.COMAGENSI PEKERJAAN NS SHUE SDN BHD.
Job Type: Full-time
Pay: RM3,500.00 - RM4,500.00 per month
Work Location: In person
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