Job Description

Mohon
Penerangan Kerja
Kelayakan

• Completed with SPM, UEC, and IGCSE certificates.
• Need experience in call center/BPO more preferred.
• Language Proficiency: Traditional Mandarin & English.
• Good computer literacy.
• Proficient in computer typing skills.
• Ability to handle multiple tasks in a fast-paced environment.
• 5 working days.

Tanggungjawab

• Handling all inbound calls, live chat and email pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products.
• Exceeding customer expectation in terms of customer service & accurate information.
• Working in a team to achieve the required KPI elements and SLA.

Manfaat

• Provided training.
• Annual Leave & Medical Leave.
• EPF & SOSCO.
• 5 WORKING DAYS.

Manfaat tambahan

• Annual Leave
• Training Provided
• EPF / SOCSO / PCB
• Medical Insurance
• Medical and Hospitalisation Leave
• 5 Working Days

Kemahiran
Customer Service E-commerce Communication Skills Problem Solving CRM Software Data Entry
Peringatan Penting
Jangan pernah kongsikan maklumat bank atau kad kredit anda semasa memohon pekerjaan. Elakkan membuat sebarang pembayaran atau mengisi survey yang tidak berkaitan. Jika ada yang mencurigakan, sila laporkan iklan pekerjaan ini segera.

Skills Required