Job Description

Requirements:\xf0\x9f\x9b\xa0\xef\xb8\x8f Skills & Qualifications:\xf0\x9f\x94\xa7 Technical Proficiency: Familiarity with printer hardware and software is a plus.\xf0\x9f\x92\xa1 Problem-Solving: Ability to think on your feet and resolve issues quickly.\xf0\x9f\x97\xa3\xef\xb8\x8f Communication: Excellent verbal (Mandarin &English) and written communication skills.\xf0\x9f\x93\x9a Experience: Previous experience in customer service or technical support, preferably in the printing industry. Fresh graduate is welcomed!\xf0\x9f\x8c\x9f Perks & Benefits:\xf0\x9f\x8f\x96\xef\xb8\x8f Paid Time Off: Generous vacation days and holidays. (5 working days per week)\xf0\x9f\x93\x88 Growth Opportunities: Professional development and career advancement.\xf0\x9f\xa9\xba Health Coverage: Medical leave entitlement\xf0\x9f\x91\xa5 Team Environment: Work with a supportive and dynamic team.**\xf0\x9f\x9a\x80 How to Apply:**Ready to make your mark in the printer industry? Apply it and let us know why you\xe2\x80\x99d be a great fit! HR will look for you! Scopes:*\xf0\x9f\x93\xa2 Join Our Team as a Customer Service Specialist in the Printer Industry!*Are you passionate about providing exceptional customer service? Do you have a knack for solving problems and a keen interest in the printing industry? If so, we want to hear from you!\xe2\x9c\xa8 What We Offer:\xf0\x9f\x92\xbc Job Position: Customer Service Specialist (Mandarin/Cantonese Speaker)\xf0\x9f\x8f\xa2 Industry: Printer & Imaging Solutions\xe2\x8f\xb0 Working Hours: Day Shifts Only (2 OFFS DAYS and Permanent Off day on Sunday)\xf0\x9f\x93\x8d Location: Ara Damansara, Petaling Jaya (Nearby Ara Damansara LRT)\xf0\x9f\x92\xb8 Salary: Monthly salary with minimum RM4000 above, plus KPI incentive up to RM200\xf0\x9f\x94\x8d Key Responsibilities:\xf0\x9f\x96\xa8\xef\xb8\x8f Product Support: Assist customers with printer-related inquiries, troubleshooting, and resolving issues.\xf0\x9f\x92\xac Communication: Provide prompt and courteous responses to customer emails, calls, and chats.\xf0\x9f\x93\x8a Reporting: Maintain accurate records of customer interactions and feedback.\xf0\x9f\xa4\x9d Customer Satisfaction: Ensure a high level of customer satisfaction by going above and beyond in service delivery.Experience Required: Min 0 Year/s

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