Job Description

Job Responsibility Arrange and coordinate all import and export shipping matters according to clients\' requirements. Coordinate with various shipping and forwarding contractors and internal warehouse operations to support timely receipt and delivery of shipments to customers. Fulfil orders and generate reports using the Company\'s in-house warehouse management system. Collaborate with finance department to ensure timely and accurate billing. Manage daily execution of customer service activities pertaining to the arrangement of warehousing (incl. Exchange Compliance and Stock Management), distribution and import/export shipments. Ensure proper and timely execution and follow up on banks and customers\' instructions and requests. Updating the warehouse management inventory management system timely and accurately. Attend to customer inquiries in coordination with the Commercial and Customer Service Manager and manage Customer\'s expectation. Trouble shooting/solving of daily operations issues. Escalate any customer\'s complaints to the Team Leaders or Customer Service Manager. Timely and error free processing of customer\'s instructions such as warranting, title transfer and warehouse receipt Job Requirements Fresh graduates and SPM leavers are encouraged to apply. Excellent hands-on skills with eye for details Ability to work independently. Positive attitude and responsible character. Pleasant personality with focus on excellence in customer service. Prior working experience will be an added advantage. Self-starter with good communication and interpersonal skill. Possess self-confidence and be able to actively interact with all relevant parties. Job Benifits KWSP SOCSO Medical claim included Annual and medical leave shall be in accordance with the prevailing Labour Law

foundit