Job Description

Carson Technology Hiring! Work from Home Customer Service Specialist in WP Kuala Lumpur, Earn up to MYR 6,000 - Ricebowl
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Customer Service Specialist
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MYR5,000 - MYR6,000 Per Month
KL City,
Fewer than 15 applicants. Your chances are good!
Posted 19 hours ago o Closing 13 Dec 2025
Fewer than 15 applicants. Your chances are good!
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Requirements

• Monthly Remuneration: Up to RM6,000 (Basic Salary + Overtime + Commission?
• Fluent in Mandarin
• Fresh graduate is encourage to apply too
• Off Days: 8 days per month
• Working Hours: Day Shift 10am-10pm, Night Shift 10pm-10am

Responsibilities

• Accurately identify customer needs, offer genuine support, and ensure seamless order fulfilment.
• Evaluate daily performance to continuously improve service quality and deliver meaningful value to customers.
• Responsible for collecting customer data, conducting regular customer follow-ups, protecting user rights, and upholding the company's service reputation.
• Stay up to date with the market trends, analyze the root causes of issues with industry context in mind, and drive continuous product improvement and optimization.
• Provide guidance to customers and assist in resolving a variety of inquiries and issues.

Benefits

• Min 12 Days Annual Leave per year
• We provide medical coverage, You may claim up to the limit of your position
• Bonus
• Birthday leave

Skills
Adaptability Customer Service Problem Solving Communication Skills
Important Information
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Skills Required