Job Description

\xe2\x80\xa2 You will be engaging with our customers on social media, WhatsApp, email, and ecommerce to enhance customer satisfaction, maximize revenue, drive customer lifetime value, and improve retention. \xe2\x80\xa2 You will be providing analysis and reporting on customer satisfaction metrics, incremental revenue, lifetime value, and retention. \xe2\x80\xa2 You will be working closely and collaborating with marketing to help achieve and assist with our business goals. \xe2\x80\xa2 You will need to engage with our customers via text-based messaging in a positive and good-humoured manner while keeping our business goals in view. \xe2\x80\xa2 You may occasionally need to make phone calls for service recovery but this is primarily a text-based messaging role.
Rentas Health Sdn Bhd (1322484-P) specialises in management consulting, business development and marketing communications in the healthcare and technology sector. Our comprehensive partnership with Health Insights aims to revolutionise healthcare information management for hundreds of medical caregivers and centers across the nation. With the advent of Covid-19 which has spread across Malaysia, the management team of Rentas Health has identified the importance of using RT-PCR Detection kits, which is the Gold Standard amongst Covid-19 test kits due to its sensitivity and specificity. In addition, to test kits, Rentas Health also expanded into PPE, with a focus on mask distribution.
Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5