Job Description

Devloit Sdn. Bhd. Hiring! Full Time Customer Service Specialist in WP Kuala Lumpur, Pulau Pinang, Selangor, Earn up to MYR 4,500 + commission - Ricebowl
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Customer Service Specialist
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MYR4,000 - MYR4,500 Per Month
Commission: MYR300 - MYR400
KL City, and +2 other locations
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Posted 18 hours ago o Closing 17 Jan 2026
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Working Location Near Station

• Kuala Lumpur, Malaysia Kuala Lumpur WP Kuala Lumpur Malaysia 50250
• Penang, Malaysia George Town Pulau Pinang Malaysia 11300
• Cyberjaya, Sepang, Selangor, Malaysia Sepang Selangor Malaysia 63200

Requirements
Responsibilities
Handle incoming customer inquiries via email, chat, and call in a professional and timely manner.
Provide accurate information, solutions, and assistance to customers.
Resolve customer concerns effectively while maintaining a high level of empathy and professionalism.
Document customer interactions and update records in the system.
Escalate complex issues to the relevant teams when necessary.
Work closely with team members and supervisors to achieve performance targets and service level agreements.
Maintain a positive and customer-first attitude at all times.
Responsibilities
Qualifications
Proficiency in Mandarin (spoken and written) and English.
Previous experience in customer service or call center environment is an advantage, but fresh graduates are welcome to apply.
Strong communication and problem-solving skills.
Ability to handle multiple tasks and work under pressure.
Flexibility to work on rotational shifts, including weekends and public holidays.
Willing to work night shift
Benefits

• Annual Leave
• EPF / SOCSO / PCB
• Medical Insurance
• Performance Bonus
• Allowance Provided
• 5 Working Days

Skills
Customer Service Customer Support Content Creation
How to go to Devloit Sdn. Bhd. by MRT, LRT or other public transport?
Kuala Lumpur
Nearby Public Transportation
All LRT MRT Monorail
MRL - BUKIT NANAS
0.4 km
LRT - KAMPUNG BARU
0.5 km
LRT - KLCC
0.6 km
LRT - DANG WANGI
0.7 km
MRL - RAJA CHULAN
0.7 km
MRL - MEDAN TUANKU
1.1 km
MRT - PERSIARAN KLCC
1.1 km
MRT - AMPANG PARK
1.2 km
LRT - AMPANG PARK
1.2 km
MRT - RAJA UDA
1.2 km
MRT - BUKIT BINTANG
1.2 km
MRL - BUKIT BINTANG
1.2 km
MRT - CONLAY
1.2 km
LRT - MASJID JAMEK
1.5 km
LRT - BANDARAYA
1.5 km
MRL - CHOW KIT
1.6 km
MRL - IMBI
1.6 km
Important Information
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Skills Required