Technical Proficiency: Familiarity with printer hardware and software is a plus.
Problem-Solving: Ability to think on your feet and resolve issues quickly.
Communication: Excellent verbal (Mandarin &English) and written communication skills.
Experience: Previous experience in customer service or technical support, preferably in the printing industry. Fresh graduate is welcomed!
Tanggungjawab What We Offer:
Job Position: Customer Service Specialist (Mandarin Speaker)
Industry: Printer & Imaging Solutions
Working Hours: Day Shifts Only (Permanent Off day on Sunday)
Location: Ara Damansara, Petaling Jaya (Nearby Ara Damansara LRT)
You will play an important role in:
Product Support: Assist customers with printer-related inquiries, troubleshooting, and resolving issues
Communication: Provide prompt and courteous responses to customer emails, calls, and chats
Reporting: Maintain accurate records of customer interactions and feedback
Customer Satisfaction: Ensure a high level of customer satisfaction by going above and beyond in service delivery
Manfaat What You'll Get:
Competitive basic salary + Allowances
Leave Entitlement and Statutory Contribution
Training & growth opportunities
Supportive team environment
Free coffee. Loads of IT
Ready to turn conversations into career success? Apply now and make your voice count - Send your resume/CV to Manfaat tambahan
Staff Activities
Training Provided
Allowance Provided
5 Working Days
Kemahiran Fluent in Mandarin Communication Skills Empathy Attention to Detail Peringatan Penting Jangan pernah kongsikan maklumat bank atau kad kredit anda semasa memohon pekerjaan. Elakkan membuat sebarang pembayaran atau mengisi survey yang tidak berkaitan. Jika ada yang mencurigakan, sila laporkan iklan pekerjaan ini segera.