Customer Service Specialist (penang Mon Fri)
George Town, Pulau Pinang, Malaysia
Job Description
Mohon
Penerangan Kerja
Kelayakan
- Minimum SPM / Diploma / Degree in any field.
- Good communication skills in English and Mandarin (Cantonese is compulsory).
- Prior call center or customer service experience is an advantage.
- Working hour: Monday- Friday; 9am-6pm.
- Handle customer inquiries through calls, emails, or chat in a professional manner.
- Provide accurate information about the company's products or services.
- Assist customers with complaints, requests, or issues, and ensure timely resolution.
- Maintain good customer satisfaction by following communication guidelines.
- Provided training.
- Annual leave/Medical leave.
- EPF & SOSCO.
- Annual Leave
- Medical and Hospitalisation Leave
- EPF / SOCSO / PCB
- Training Provided
Customer Support Communication Skills Problem Solving Active Listening Conflict Resolution CRM Software
Peringatan Penting
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Skills Required
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Job Detail
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Job IdJD1222267
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationGeorge Town, Pulau Pinang, Malaysia
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EducationNot mentioned