Job Description

Customer Service Specialist - (Transportation, Food Delivery, Grocery Delivery)FollowMYR1,900 - MYR2,800 Per Month,Fresh GraduatesBe an early applicant!Posted 3 hours ago \xe2\x80\xa2 Closing 22 Oct 2024Be an early applicant!SaveApplyCompany Highlights

• Free Transportation Provided
• Training Provided
• Recommendation Benefits

RequirementsCustomer Service Executive - Call CenterAs a Customer Service Executive, you\'ll serve as a connection point, providing accurate and efficient assistance with product/services information and resolving any issues that arise for our customers.

• Proficiency in English and Bahasa Malaysia.
• SPM graduates and fresh candidates are encouraged to apply - Comprehensive Training Provided.
• Candidate are required to work on rotational shifts (Morning, Afternoon, Night)

SHIFTS HOURS (6 DAYS PER WEEK & ROTATIONAL SHIFTS) :

• 7 AM - 4 PM
• 8 AM - 5 PM
• 9 AM - 6 PM
• 10 AM - 7 PM
• 11 AM - 8 PM
• 12 PM - 9 PM
• 1 PM - 10 PM
• 3 PM - 12 AM
• 5 PM - 3 AM
• 11 PM - 7 AM

ResponsibilitiesManage all inbound communication channels including calls, live chats, and emails regarding customer inquiries, complaints, feedback, and other product-related issues. Exceed customer expectations by delivering exceptional service and providing accurate information.Benefits

• Engaging Team Environment: Become part of a team of customer service enthusiasts who share your commitment to making a difference.
• Opportunities for Growth: Progress your career through continuous training, mentorship, and the potential to advance professionally.
• Dynamic Workspace: Work in an environment that fosters creativity and values fresh perspectives.
• Recognition and Rewards: Your dedication won\'t go unnoticed, with perks, bonuses, and acknowledgment for your hard work.
• EPF & Socso
• Annual leaves
• Medical leaves
• Quarterly staff recognition and appreciation
• Office Environment
• Free Shuttle Van back and forth to our office
• Open to Fresh Graduates also!

Career Growth & Training Programs:

• Career Path: Executive

Senior Executive
Specialist
Team Leader
Assistant Manager
Manager * Career path program with Multi-functional Product, process, soft skill, developmental training.

• IJP - Internal job program. Opportunity to transfer within the company to exciting new roles, after 1 year if there is a suitable position available and staff passes the interview session.

Additional Benefits

• Staff Activities
• Training Provided
• Allowance Provided

SkillsExcellent Communication Skills Problem-Solving Skills Time Management Attention to DetailImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.

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