Fluent in both English, and Vietnamese(reading, writing and speaking)
Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related field
6 months to 1 year of minimum experience in Customer Service in Banking Industry preferred.
Willing to work rotational shift
Open to relocating to Penang.
Tanggungjawab
Deliver prompt customer support via various channels (calls, email, live chat) with professionalism and efficiency.
Execute client instructions, resolve issues, and cross-sell bank products.
Gather feedback, meet productivity standards, and continuously improve service quality.
Stay updated on products and skills through training. Identify and address financial needs, safeguard customer information, and maintain brand loyalty.
Collaborate with team members to enhance customer support and adhere to company policies and performance indicators
Manfaat
Join an International Company with a dynamic, youthful workplace
Ongoing training and development opportunities.
KemahiranProblem-Solving Communication Skills Empathy Customer Relationship ManagementImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.
Maukerja
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