Customer Service Trainer (mandarin)
Iskandar Puteri, Johor, Malaysia
Job Description
Agensi Pekerjaan JobScoper Hiring! Full Time Customer Service Trainer (Mandarin) in Johor, Earn up to MYR 5,500 - Ricebowl
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Customer Service Trainer (Mandarin)
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Up to MYR5,500 Per Month
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Posted 2 hours ago o Closing 11 Dec 2025
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Requirements
- Diploma/Degree or above.
- Fluent in English (B2+) and Mandarin or Cantonese.
- Minimum 1 year training experience in a BPO/contact centre; e-commerce/marketplace exposure preferred.
- Strong facilitation, presentation, and content development skills.
- Organized, adaptable, fast learner, and able to work under pressure.
- Must work on-site in Johor.
- Deliver onboarding, refresher, and ongoing training for new and existing staff.
- Prepare, update, and maintain training materials and manuals.
- Evaluate trainee performance and provide constructive feedback.
- Track training attendance, completion, and assessment results.
- Collaborate with Training, Operations, and QA teams to align initiatives with business goals.
- Foster a positive and engaging learning environment.
- 5 working days
- Allowance Provided
- EPF and SOCSO
- Annual Leave and Sick Leave
- EPF / SOCSO / PCB
- Annual Leave
- Medical and Hospitalisation Leave
- Allowance Provided
- 5 Working Days
Mandarin Chinese proficiency Customer service training Curriculum development Communication skills Presentation skills Coaching and mentoring Performance management
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Job Detail
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Job IdJD1262610
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:RM 5,500 per month
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Employment StatusPermanent
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Job LocationIskandar Puteri, Johor, Malaysia
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EducationNot mentioned