Provide excellent online customer service - answer inquiries, resolve issues, and follow up after sales
Maintain positive customer relationships and satisfaction
Proactively follow up and resolve customer concerns efficiently
Communicate and cooperate effectively with the team and other departments
Suggest improvements to enhance service and user experience
Achieve the company's monthly KPI goals
Benefits
Annual company trip
Annual leave encashment
Medical reimbursement
Stable & supportive team environment
Training & career growth opportunities
Festive & team events
Positive and friendly workplace
EPF / SOCSO provided
Additional Benefits
EPF / SOCSO / PCB
Medical Insurance
Annual Leave
Company Trip
Training Provided
Skills Customer Service Communication Skills Important Information Never provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report this Job ad.