Handle customer inquiries via call, WhatsApp, or walk-in.
Assist customers regarding installment status, products, and services.
Provide friendly and professional customer support at all times.
Record customer details and update service logs.
Work closely with the technician team to ensure smooth operations.
Requirements:
Good communication skills & pleasant personality.
Confident when dealing with customers (9/10 confidence level preferred).
Able to work independently and in a team.
Basic computer skills (WhatsApp, Excel, etc.).
Experience in customer service or retail is an advantage.
Benefits:
Attractive salary & commission.
Friendly and supportive working environment.
Training and career growth opportunities.
Free meal every Saturday
Award dinner every Quarter
Job Type: Full-time
Pay: RM1,500.00 - RM2,000.00 per month
Benefits:
Additional leave
Cell phone reimbursement
Flexible schedule
Maternity leave
Opportunities for promotion
Professional development
Education:
STM/STPM (Preferred)
Experience:
Customer Care Specialist: 1 year (Preferred)
Language:
Bahasa (Preferred)
English (Preferred)
Work Location: In person
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Job Detail
Job Id
JD1244755
Industry
Not mentioned
Total Positions
1
Job Type:
Full Time
Salary:
Not mentioned
Employment Status
Permanent
Job Location
Johor Bahru, M01, MY, Malaysia
Education
Not mentioned
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Beware of fraud agents! do not pay money to get a job
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.