Customer Services Executive / Customer Relations Executive
Subang Jaya, Selangor, Malaysia
Job Description
- Minimum qualification: Diploma/bachelor\'s degree or at least 1 year of experience in a Customer Service Centre and/or banking industry.
- Fresh graduates are strongly encouraged to apply.
- Able to communicate in English.
- Female candidates will be an added advantage.
- Must possess own transport and be willing to travel.
- Result-driven and comfortable interacting with people at all levels.
- Respond to customer inquiries about bank loan eligibility promptly and professionally.
- Evaluate and analyze customers\' financial information and circumstances for housing loan eligibility.
- Clearly explain the housing loan application process, including required documentation, timelines, and expectations.
- Continuously update knowledge on housing loan products to provide accurate information to customers.
- Ensure all interactions and transactions comply with banking regulations and internal policies.
- Provide feedback on common customer issues to management and contribute to improving customer service strategies.
- EPF & SOCSO
- Additional Transport allowance is provided
- Additional Phone allowance is provided
- Short working hour ( 10am-5pm) Mon - Fri
- Salary Increment
- Performance Bonus
- Sick Leave
- Maternity Leave
- Professional Career Development (banking knowledge training programs)
Ricebowl
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Job Detail
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Job IdJD1056794
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSubang Jaya, Selangor, Malaysia
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EducationNot mentioned