Customer Services Executive ( Japanese, French, Germany, Spain Speaker)

Petaling Jaya, Selangor, Malaysia

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Experience working in a cross functional environment with departments such as sales, shipping, engineering, etc.
Good computer skills.
Look for someone can speak japanese, french, germany, spain

Responsibilities

Respond to customer inquiries via email, phone, or online.
Collaborate across functional teams such as sales, shipping, engineering, etc. to support customer requirements.
Data entry and management of order information, customer complaints, and returns.
Ensure order compliance with company policy and external and/or legal requirements.
Proactive communication and management of key strategic customer accounts.
Primary liaison for customer communication of company and/or product changes.
Engage in continuous improvement mindset

Benefits

Ricebowl

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