Candidate must possess at least one of the following qualifications: Higher Secondary/STPM/"A" Level/Pre-U, Professional Certificate, Diploma, Advanced/Higher/Graduate Diploma in Freight Forwarding, Logistics, Business, or equivalent.
Required skills: Proficiency in MS Office.
Required languages: English, Bahasa Malaysia, and Mandarin (both written and verbal).
Ability to work independently and communicate effectively.
Executive level candidates should have at least 2-3 years of working experience in the related field.
Applicants must be willing to work in Klang, Selangor.
Preferably candidates specializing in Freight Forwarding, Logistics, or equivalent.
Full-time position(s) available.
Must have the skills of adaptability, positive attitude, growth mindset, team player, thoroughness, responsive and know-how to manage priorities.
Tanggungjawab
Handle daily export and import ocean and air shipments, including booking, documentation, and other related tasks.
Coordinate with terminal operators, slot owners, ocean carriers, co-loaders, truckers, warehouses, and other stakeholders to ensure smooth shipment and delivery to clients.
Prepare and proofread ocean freight forwarding documents, including House Bill of Lading, Master Bill of Lading, insurance certificates, and other shipping documents accurately and timely according to client requirements.
Work with clients, ocean carriers, co-loaders, and overseas agents to verify and finalize all freight forwarding documents.
Follow up on shipment departure dates to complete the documentation process.
Send pre-alerts to clients and overseas agents upon shipment departure.
Handle pre-alerts from agents and coordinate with overseas agents, local vendors, and clients regarding quotations and shipment arrangements.
Sort and upload all documents and shipment data into internal and external systems as required.
Use Westports and Northport systems to execute shipments promptly.
Escalate key matters to the reporting manager.
Prepare monthly reports for internal and external stakeholders.
Handle customer inquiries and resolve issues and complaints promptly and effectively.
Handle any additional tasks necessary for shipment clearance.
Perform any other duties or tasks assigned by the Management.
Manfaat
EPF / SOCSO
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