Job Description

• Candidate must possess at least SPM/ Diploma or Degree in Business Administration Management or Logistics Management.
• Preferable executive specializing in Customer Service or equivalent. Job role in Customer Service -General or equivalent.
• At least 2 year(s) to 5 year(s) experience in the related field is required for this position.
• Excellent communication skills (written and oral)
• Excellent in Microsoft Office includes Excel, Words and Power point
• Good filing experience and maintain the filing records
• Possess good interpersonal skills.
• Ability to work independently and at times under pressure
• Able to work long hours.
• Able to cope with dynamic working environment and be flexible.

• Manage customer order via manual or electronic ordering.
• Check return Delivery Note and then perform necessary action on Over, Short and Damage goods.
• Process add-on order and arrange for special delivery order.
• Maintain and update Inventory Item Master Listing - create item code and update item database.
• Attend to customer feedback and escalate to relevant department for further investigation.
• Prepare require report and presentations as at when required
• Send daily updates to customer regards to delivery and pick up.
• Process customer order on time.
• Respond to customer feedback within two (2) working days.
• On time submission on weekly/monthly reports.
• Daily filing on sales invoices and maintain the filing records.
• Attend business development marketing and promotional activities.
• Any ad-hoc related matters.

• We Recognition and Appreciation for well Performing Staff
• Nearby Public Transport- Abdullah Hukum LRT Station
• Passionate, Energetic, Young and Friendly Working Environments