Job Description

Job Responsibilities:

• Responsible for Taiwans e-hailing and food ordering platforms
• Answer calls, reply to emails, respond to live chat, etc., and provide solutions to customers.
• For example: after a customer orders a meal, but has not received the meal for a long time, then you need to help the customer check the progress, status, etc. after receiving this call.

Job requirements :

• At least Form 5 graduation
• Willing to work shifts
• Available to work on weekends and public holidays
• Communicate and write in simple English

Extra Benefits :

• Full Training Provided
• EPF, SOCSO, EIS, Annual leave & MC
• MNC Working Environment with facilities: Cafeteria, Rest & Relax Zone
• Free Shuttle Van service (8 Pickup points)
• KFC Larkin Sentral, Kipmart Tampoi, Shell Sri Skudai, City Square, Aeon Taman Universiti, Nusa Perdana, Nusa Height & Alliance Bank Bukit Indah.

Job Types: Full-time, Fresh graduateSalary: RM2,000.00 - RM2,500.00 per monthBenefits:

• Additional leave
• Company car
• Health insurance
• Maternity leave

Schedule:

• Night shift
• Rotational shift
• Weekend jobs

Supplemental pay types:

• Attendance bonus
• Performance bonus
• Yearly bonus

Ability to commute/relocate:

• Iskandar Puteri: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer Care Specialist: 1 year (Required)

Language:

• English (Required)