Customer Success Cum Sales (???????)

Petaling Jaya, M10, MY, Malaysia

Job Description

????? / Salary & Benefits



?? / Basic Salary

?RM3,000 - RM4,000

?? / Commission

?Based on KPI Performance ??????????? Career growth & training opportunities

Key Responsibilities:



Sales / ??



???????????????? Develop and maintain customer relationships, identify potential clients ??????????????????? Introduce products and services to customers and achieve sales targets ??????????? Follow up with leads and close deals ???????????????????? Gather market information and customer feedback to help optimize sales strategies ??????????????????????????????? Apply telemarketing skills to effectively communicate and build customer trust and to achieve monthly sales and customer success goals and target ??????????????????????????? Gather leads from various sources, including events, online platforms, and social media ??????????????????????????? Attend company-hosted events (online/offline) as a facilitator or support crew

Customer Success/ ????



???????????????? Walk-in & ????? Handle daily customer inquiries and after-sales issues (walk-in & online) ??????????????????????? Ensure customers can successfully use and gain continuous value from products ??????????????????? Maintain regular contact with customers to improve satisfaction and loyalty

???? / Requirements



????????? Messenger / WhatsApp ???????? Online customer service (familiarity with Messenger/WhatsApp preferred) ??????????????????????????? Good communication skills - able to communicate clearly, professionally, and warmly ???? & ????????????????????? Responsible & detail-oriented - able to handle multiple customer requests efficiently ?????????????????????? Sales-minded - able to upsell or close deals during service ?????????????????????? Data analysis skills - able to optimize processes using service data ???????????????????????? Multilingual skills (Mandarin, English) preferred to serve diverse customers
???????

??? RM3,000.00?RM4,000.00??? ?

????:

Sales: 1 ? (??)
????:

Mandarin (??)
Work Location: ????

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Job Detail

  • Job Id
    JD1226347
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Petaling Jaya, M10, MY, Malaysia
  • Education
    Not mentioned