Customer Success Specialist
Bukit Bintang, Kuala Lumpur, Malaysia
Job Description
Bukit Bintang, Wisma Uoa 2 Bukit Bintang Kuala Lumpur Malaysia 50450 Kuala Lumpur
Fewer than 10 applicants. Your chances are good!
Posted a day ago \xe2\x80\xa2 Closing 8 Aug 2023
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Fewer than 10 applicants. Your chances are good!
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Company Highlights
- Day Shift, normal working hour
- Attendance bonus
- Nearby public transport
- Candidate must possess at least Diploma in any profession.
- At least 3+ years of experience in Customer Success role or equivalent handling B2B customers.
- Excellent communication and presentation skills
- Good command in written & spoken English, Mandarin & Bahasa Malaysia
- Good logical thinking, able to quickly understand customer problems and respond to them.
- Respond to client\'s issue and enquiries promptly through phone call, email, chat, and internal software
- Introduce and demonstrate the system to customers such as account registration, job posting and etc
- Responsible to escalate clients\' issues to the sales team.
- Support the Account Manager by continuously showcasing positive & professional work attitude
- Casual Attire
- Hot-desk concept environment
- Nearby LRT
- Parking subsidy
- EPF / SOCSO
- Commission
- Annual Leave
- Dental & Optical
- Panel clinic
- Allowance Provided
- 5 Working Days
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Job Detail
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Job IdJD959492
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:2800 - 4500 per month
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Employment StatusPermanent
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Job LocationBukit Bintang, Kuala Lumpur, Malaysia
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EducationNot mentioned