Customer Success Specialist
Kuala Lumpur, Malaysia
Job Description
MohonKelayakan
- Candidate must possess at least Diploma in any profession.
- At least 3+ years of experience in Customer Success role or equivalent handling B2B customers.
- Excellent communication and presentation skills.
- Good command in written & spoken English, Mandarin & Bahasa Malaysia.
- Good logical thinking, able to quickly understand customer problems and respond to them.
- Respond to client's issue and enquiries promptly through phone call, email, chat, and internal software
- Introduce and demonstrate the system to customers such as account registration, job posting and etc
- Responsible to escalate clients' issues to the sales team.
- Support the Account Manager by continuously showcasing positive & professional work attitude
- Casual attire
- Hot desk environment
- Nearby LRT (KLCC), MRT (Conlay & Bukit Bintang) & Monorail (Raja Chulan)
- Statutory deductions
- Commission
- Performance incentives
- Annual leave
- Dental allowance
- Optical allowance
- Panel clinic
- Life insurance
- Attendance bonus
- Learning incentive
Maukerja
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Job Detail
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Job IdJD1085821
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKuala Lumpur, Malaysia
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EducationNot mentioned