Customer Success Specialist Non Voice/ Eng And Bm
Petaling Jaya, Malaysia
Job Description
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Job Highlights
- 13-month bonus
- Young, energetic, and supportive team!
- Diversified and inclusive culture, integrity, and high performance
Responsibilities:
- Investigate and resolve issues that are reported by buyers/ seller/ creators such as checking order and logistics status
- Review the reported issues within agreed turnaround times and standards of quality
- Become and remain knowledgeable and passionate about leading E-commerce products and services standards
- Possess strong customer service skills, verbal and written communication skills and empathy, rational decision making
Hiring Requirements\xc3\xaf\xc2\xbc\xc5\xa1
- Diploma or equivalent in any discipline.
- Fresh graduates are welcomed
- Candidate must be able to accept rotational shift
- Candidate must have possess Advance level in English + BM in terms of verbal, written & comprehension
- Candidate must be willing to work in Kelana Jaya, PJ
**Only Shortlisted candidate will be contacted**
Who is Teleperformance Malaysia
Teleperformance in Malaysia is a multilingual hub that supports services in more than 20 languages and dialects in Asia. Teleperformance Malaysia has seen rapid growth since its establishment in 2017 with 4 sites in Penang and Kuala Lumpur with more than 3,400 full-time employees today. Teleperformance in Malaysia is also Great Place to Work (GPTW) certified.
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Job Detail
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Job IdJD931108
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPetaling Jaya, Malaysia
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EducationNot mentioned