Job Description

e.target.src = 'https://files.ajobthing.com/assets/premium-job/premium-default-banner.png'" class="object-contain aspect-companyBanner w-full" data-v-5b2d4898>Customer Support AdministratorFollowMYR2,500 - MYR3,000 Per Month,Fresh GraduatesBe an early applicant!Posted 3 hours ago xe2x80xa2 Closing 9 Feb 2025Be an early applicant!SaveApplyRequirements

• Minimum Requirement: SPM / Diploma in Business Administration, Marketing, Management, or any related field
• Fresh graduates are encouraged to apply
• Required Languages: English, Bahasa Malaysia, Mandarin (optional)
• Excellent interpersonal and communication skills (verbal and written)
• Proficiency in MS Office
• Excellent organizational and multitasking abilities
• Attention to detail and commitment to accuracy
• Independent, self-motivated, and proficient in time management

ResponsibilitiesCustomer Interaction:

• Be the main point of contact for customer questions, orders, and requests.
• Provide fast and friendly responses via phone, email, or chat.
• Resolve customer issues or escalate them to the appropriate team.

Order Processing:

• Accurately process customer orders with attention to detail.
• Work with the fulfillment and shipping teams to ensure timely delivery.
• Keep customers updated on their order status.

Sales Team Support:

• Assist the sales team in preparing quotes, proposals, and presentations.
• Keep customer information and sales records up to date.
• Answer customer questions about products and services.

Benefits

• Parking Perks
• Snacks & Drinks
• Medical Claims
• Work Hard & Earn Rewards
• Team Building & Activities
• Annual & Medical Leave

Additional Benefits

• EPF / SOCSO / PCB

SkillsCommunication Skills Microsoft Office Customer ServiceImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.

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