Job Description

1.Center Tour & Package Introduction ?????????

Arrange and conduct center tours for prospective mothers, and provide clear

explanations of available packages.

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2.Cross-Department Communication ?????

Coordinate with different departments to ensure mothers enjoy a smooth and

pleasant stay.

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3. Social Media Management ??????

Create and reply to posts and inquiries on social media to maintain the center's

professional image and engage with potential clients.

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4. Atmosphere Maintenance ????

Maintain a pleasant atmosphere in the center, ensuring the presence of fragrance

and background music.

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5. Wellness & Class Arrangements ???????

Schedule and arrange massages, hair washing, and class bookings for mothers.

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6. Complaint Handling ????

Address and resolve mothers' complaints with care and professionalism.

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7. Financial Transactions ????

Handle payments received from mothers and manage payments for center

operations.

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8. Procurement & Booking ?????

Purchase or book essential supplies for the center.

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9. Meal Delivery Support ????

Assist with meal delivery to mothers if necessary.

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10. Check-in / Check-out Support ???????

Assist mothers with check-in and check-out procedures, including room

inspection and passing information to departments.

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Ensure that the check-in and check-out rooms are cleaned and prepared on time

by coordinating closely with the housekeeping team.

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11. Post-Stay Surprises ????????

Prepare and arrange small surprises for mothers before discharge and after

returning home, to make them feel cared for and remembered.

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12. Seasonal Decoration & Coordination ???????

Plan and implement seasonal decoration and arrangements for the center.

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13. Visitor Management ????

Manage daily visitor numbers, coordinate with the baby room, and ensure

visitors follow proper protocols (protective gown, mask, etc.).

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Job Types: Full-time, Part-time, Internship
Contract length: 6 months

Pay: RM1,800.00 - RM2,800.00 per month

Education:

STM/STPM (Preferred)
Language:

Mandarin (Preferred)
Work Location: In person