Job Description

Contract type:
Permanent


Location:
Johor Bahru


Specialisation:

Business Process Outsourcing & Global Business Service


Salary:
RM30,000 - RM36,000


Reference:
PR/154976


Contact details:
Amirah Azhar


Contact email:
amirah.azhar@jac-recruitment.com


Job published:
April 11, 2023 19:07



Perks & Benefits:

• Monthly Transportation Allowance
• Monthly KPI Incentive RM400 to RM1,000
• Night Shift Allowance RM50/ night
• Company Group Insurance
• Gym Benefits
• Festival Gifts, Marriage Gifts, Birthday Voucher etc.
• Holidays: Annual leave, public holidays, Medical Leave, Hospitalization Leave, Maternity Leave, Paternity Leave etc.

Job Requirements:

• Min Diploma
• High proficiency in English both written and spoken
• Candidate possesses 6 months - 1 year of customer service / call-center / front desk or any relevant experience is preferred.
• Must be open to work on 24 hours rotational shifts (9 hours per day, 5 days per week). Morning: 8am - 5pm, Afternoon: 3pm - 12am,Night: 11.30pm - 8.30am

Job Responsibilities:

• You will handle livechat and email inquiries or requests.
• You are responsible for resolving customers\' concerns and answering the questions to the best ability.
• You are responsible for handling customer complaints and providing appropriate solutions and alternatives within the time limits

Apply online or feel free to contact me directly for more information about this opportunity. Due to the high volume of applicants, we regret to inform that only shortlisted candidates will be notified. Thank you for your understanding.

#LI-JACMY
#countrymalaysia