Customer Support Executive ( 1 Year Contract)

Petaling Jaya, Selangor, Malaysia

Job Description


At Konica Minolta, our Mission is to be the ideal business partner of choice in Office Business and IT Services solutions. Through collaboration between our colleagues, partners and customers, we strive to enrich the society through constant innovation and development of solution driven tools.

Job Responsibilities:

  • Receiving, verifying, organizing and coordinating toner supplies to ensure fulfillment of orders taken and customer satisfaction.
  • Monitoring, verifying and analyzing MCV and toner scheduling to prevent over supplies leading to AR issues.
  • Maintain accurate and updated records of all toner order supplies. This shall include systematic filing of invoices, Delivery Note, correspondence and action forms.
  • Assist Superior in monitoring, checking and suspending supplies and services to debtors with long outstanding accounts. This shall include release of orders upon approval by Superior.
  • Assist Superior in various Customer Relations Management activities such as Service Audit, Sensitivity Survey, Inquiries, Complaint and Disputes.
  • Assist Superior in weekly & monthly reporting for consumables and any aspects related to consumables.
  • Liaising with other relevant departments in follow-up actions for matters relating of consumables.
  • Perform any ad-hoc tasks instructed by superior.
Job Requirements:
  • Candidate must possess at least Diploma, Degree or equivalent.
  • At least 1 year of working experience in the related field is required for this position.
  • Able to work in Petaling Jaya, Selangor
  • 1 contract position available (1 Year Contract duration)
If this role sounds like the opportunity you are looking for, don\'t hesitate to click apply/deposit your resume.

[NOTE] We regret to inform you that only shortlisted candidates will be reached out. If you were not shortlisted, we encourage you to have a look at other vacancies in Konica Minolta!

Konica Minolta

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Job Detail

  • Job Id
    JD929657
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Petaling Jaya, Selangor, Malaysia
  • Education
    Not mentioned