Customer Support Executive
Bangsar, Kuala Lumpur, Malaysia
Job Description
MohonKelayakan
- Mediation and conflict resolution knowledge would be an added advantage.
- Candidate must be strong communication skill and problem solving skill.
- Proficient in English, both spoken and written. Ability to speak and write Mandarin would be an added advantage.
- Well communication and good teamwork with collogue.
- Must be willing to work in Kuala Lumpur or other locations.
- Minimun Education must be: SPM and above in any related discipline.
- Fresh graduates welcome to apply.
- Process online enquiries and feedback.
- Ensure feedback and issues are resolved in a timely and efficient manner.
- Maintain accurate records and documents of every customer service ticket.
- Troubleshooting for customers on minor technical issues.
- Communicate and coordinate with all internal departments.
- Provide a polite, professional and accurate response in accordance with agreed service standard.
- Other ad hoc tasks assign by superior.
- EPF
- SOCSO
- Annual incremental
- Annual leave
- Medical benefit
- Training will be provided
Maukerja
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Job Detail
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Job IdJD1067886
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationBangsar, Kuala Lumpur, Malaysia
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EducationNot mentioned