Customer Support Executive

Kuala Lumpur, Malaysia

Job Description


  • Proficient in English, both spoken and written. Ability to speak and write Mandarin would be an added advantage.
  • Well communication and good teamwork with collogue.
  • Must be willing to work in Kuala Lumpur or other locations.
  • Minimun Education must be: SPM and above in any related discipline.
  • Fresh graduates welcome to apply.
Responsibilities
  • Process online enquiries and feedback.
  • Ensure feedback and issues are resolved in a timely and efficient manner.
  • Maintain accurate records and documents of every customer service ticket.
  • Troubleshooting for customers on minor technical issues.
  • Communicate and coordinate with all internal departments.
  • Provide a polite, professional and accurate response in accordance with agreed service standard.
  • Other ad hoc tasks assign by superior.
Benefits
  • EPF
  • SOCSO
  • Annual incremental
  • Annual leave
  • Medical benefit
  • Training will be provided
Additional Benefits
  • Annual Leave
  • Medical and Hospitalisation Leave
  • Training Provided
  • 5 Working Days
SkillsCommunication Skills Problem-Solving Skills Product Knowledge Adaptability Time ManagementImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.

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Job Detail

  • Job Id
    JD1068285
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kuala Lumpur, Malaysia
  • Education
    Not mentioned